How do I order a background check/drug screening?

1. Select the hospital or school to view the recommended packages that fit their requirements. 
2. Select the appropriate package. 
3. Complete the online registration form to order your background package.  The online form accepts payment by credit card and money order.
4. Once you submit your order you will receive an email confirmation with your order details.

How do I complete my drug screening?

You will receive an email with instructions for scheduling and completing the drug screen. If you are paying by credit card you will receive this email once your order has been submitted. If you are not paying by credit card you will receive the email once your payment has been received or a school/hospital administrator has approved your order. If you do not received this email, please contact customer service at (800)800-3774 option 2. Please do not attempt to take a drug screen without first receiving this confirmation. Once the test has been taken, the lab will send us the results within 24 to 48 hours. Results will then be posted to the Advantage Students website immediately.

How will I know when my background check is completed?

You will receive an email notification once your background report results are completed. You can log in to your account at any time to view the status of your background check. There are three status levels: PROCESSING, PENDING, and COMPLETE.

• PROCESSING means that it is a new order and we have not received any results back yet.
• PENDING means that the report is still pending, but we have received some of the results back. You can click on PENDING and a status report will pop up.
• COMPLETE means that we have received all of the results from your background screening and the report is complete. You can click on COMPLETE and your completed report will pop up.